Last Updated: November 2026
At Venus IT Solutions (
bigwelt.co.in), based in Ahmedabad, Gujarat, India, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI Website Builder, CRM software, WhatsApp AI Automation, and related services.1. Information We Collect
- Account Information: Name, business name, email address, phone number, billing address, and GST details (if applicable) provided during registration.
- Customer & Lead Data: Leads synced from Meta (Facebook/Instagram) ads, website forms, and WhatsApp chat interactions managed inside your dashboard.
- Usage & Technical Data: IP address, browser type, device information, and platform usage analytics collected to keep our services secure and fast.
2. How We Use Your Information
- To build, host, and maintain your AI-generated websites, online stores, and mobile apps.
- To configure and operate your 24/7 WhatsApp Business API automation and CRM pipelines.
- To process subscriptions, send service updates, and provide technical support from our Ahmedabad team.
- To comply with applicable Indian laws, including the Digital Personal Data Protection (DPDP) Act.
3. Data Ownership & Security
- Your Data Stays Yours: You retain 100% ownership of all leads, customer contacts, and content uploaded or generated on your account.
- No Data Selling: We never sell, rent, or trade your business database or customer leads to third parties.
- Security Measures: We use encrypted connections (SSL) and secure cloud infrastructure to protect your account against unauthorized access.
4. Third-Party Integrations
Our platform connects with third-party services such as Meta (Facebook, Instagram, WhatsApp Business API) and payment gateways. Your use of those integrations is also subject to their respective privacy policies.
5. Your Rights & Contact Us
You may access, update, export, or request deletion of your account data at any time. For privacy questions or data requests, contact us at:
- Company: Venus IT Solutions
- Location: Ahmedabad, Gujarat, India
- Email: [email protected]
- Phone: +91 72850 72850
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